Truly Customer oriented...
The top ten companies ( BW Survey, dated March 5, 2007 ) that not just meet customer needs, but anticipated and exceeded them -
Rank -
1 - USAA
2 - Four Seasons Hotels
3 - Cadillac
4 - Nordstrom
5 - Wegmans Food Markets
6 - Edward Jones
7 - Lexus
8 - UPS
9 - Enterprise Rent-a-Car
10 - Starbucks
Hats off to them !
Rank -
1 - USAA
2 - Four Seasons Hotels
3 - Cadillac
4 - Nordstrom
5 - Wegmans Food Markets
6 - Edward Jones
7 - Lexus
8 - UPS
9 - Enterprise Rent-a-Car
10 - Starbucks
Hats off to them !
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