Here’s the test Sarahah passed to get more than a million downloads.
In their book, ‘Groundswell’, Charlene
Li & Josh Bernoff talk about why ‘enabling relationships’ trumps ‘glitzy technology’
when it comes to user adoption in the virtual social sphere. Apps, tools, and technologies
that make it big on virtual platforms are those that enable ‘new relationships’
in ‘new ways’.
To decipher Sarahah’s
success, you’ve got to know about the ‘Groundswell Technology Test’ Charlene &
Josh designed, and that Sarahah passed with flying colours!
So here’s the test Sarahah aced.
Q1. Does the App
Sarahah enable people to connect with each other in new ways?
YES!
Q2. Is the App Sarahah,
effortless to sign up for?
YES!
Q3. Does the App
Sarahah shift power from institutions to people?
YES! You bet it does!
Q4. Does the Sarahah
community generate enough content to sustain itself?
YES!
Q5. Is the Sarahah App
an open platform that invites partnerships?
YES!
Sarahah’s five ‘Yes’ answers are among the reasons why it’s
being adopted
at an exponential rate by users
(end of February 2017, Sarahah had 2.5 million users in Egypt, 1.7 million in
Tunisia, and 1.2 million in Saudi Arabia).
Now, if you have an App or a tool that is seeking such rapid
adoption, do whatever is necessary so you can pass the Groundswell test with 5 ‘Yes’
for answers!
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