The 3 compelling reasons why Flipkart's push notification got a click-through.
I am traveling to work, and as usual the push notifications
start coming in on my mobile phone. Most I just glance at and close. In fact
data shows open-rates for push notifications are
dropping (though it’s still
better than text messages and e-mails). Then the big daddy of online
retail, Flipkart slips one in. It reads against a colorful-picturey background,
‘Jaw Dropping Deals! Only for 4 hours! Take a Peek!
I open my first notification for the day.
Here are 3 reasons why I did it.
1. Arrested Attention – The first line that read ‘jaw
dropping deals’ caught my attention. Though I am used to notifications proclaiming
‘great deals’ almost all the time, this one sounded better. This particular one
was promising me deals that would be ‘jaw dropping’. My curiosity was piqued,
and that was the first trigger that gave the notification a chance at a
click-through.
2. Persuasive Consideration – When the notification said ‘4
hours’, it meant now was my only chance at figuring what the deals were. Once
I got to work, I wouldn’t find the time. Plus if the four hours elapsed, I’d
miss out on probably a few super deals. By bringing in a time-constraint the notification
further triggered me to consider an immediate open.
3. Cheeky Action – For brands a buy-in ultimately makes
sense only when communiques finally prompt consumers to act. Flipkart’s notification
was teasing me to take a peek. It was in a way saying, ‘Go on, take a look; it won’t
hurt. It’s only a peek, dude’. I agreed. It was just a peek. After all, how
much time would it take? Of course, my curiosity got the better of me.
The click-through was achieved.
Take a bow, Flipkart.
Read a few surprising facts about open rates for push
notifications here.
Comments